Consulting & Facilitation

Organizational Effectiveness:

In the 21st century, individuals and organizations are faced with an extraordinary challenge: How to prepare for a complex and uncertain future.  Instead of attempting to predict what the future will look like, we must increase our capacity as individuals and organizations to rapidly, flexibly, and efficiently respond to externally imposed change and constantly changing customer needs. 

For organizations, strategic planning focuses on clarifying the direction and building a strong operational foundation with cohesive, "rapid response" teams who partner with the organization to achieve the desired outcomes.  For employees, dramatic change requires the creation of a personal career development plan to enhance alignment with the organizational direction and implement strategies for life-long learning and continuous skill development.  Performance becomes a factor of visionary leadership, facilitative management, team building, effective communication, and employee development.    

When approached by a client organization, Susan McGraw conducts a needs assessment to evaluate their unique employee or organizational performance concerns, identify underlying problems, and determine the implications and benefits of performance improvement.  She designs a customized intervention which could include management consultation, management or staff coaching, group facilitation, or training.

Key consulting areas of expertise include:

  • Strategic visioning

  • Change management

  • Organizational design

  • Culture change

  • Employee skill development

  • Performance management

For more information or to arrange a needs assessment, email Susan or call her at 734-330-4772.  

“ I was hoping to pick up a few new tips and tricks.  
Instead, I learned a significant number of valuable ideas. ”    
J. Scharfman, City of Torrance

  


Susan McGraw
734-330-4772
Susan@SusanMcGraw.com
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© Susan McGraw, 2000.