Leading with Passion: Personal and Organizational Leadership in the 21st Century

Researchers in the late 1990's speculated that the magnitude of change that was experienced during the 5 year period, 1995 to 2000, was comparable to the magnitude of change experienced during the 50-year period, 1945 to 1995.  Now, in the 21st century, individuals and organizations recognize their need to strengthen their ability to respond to rapidly changing conditions.  

Organizations who lead with passion continuously assess the emerging needs of their customers and cultivate an environment for their employees which fosters excitement, enthusiasm, creativity, and risk taking in order to develop innovative approaches to meet their customers' needs. What worked in the past may not work in the future. The goal for an organization is to build the capacity of their employees, work teams, and departments to respond proactively, quickly, and flexibly to deliver the most cost effective products and services in the most efficient manner possible. Successful organizations do this by ensuring that every employee understands how what they do on a daily basis impacts the success of the organization to meet the customers' needs. Goals and objectives of individual jobs are aligned with the goals and objectives of their team, department, and the organization. Success is enhanced by maintaining a clearly defined identity (i.e., vision, mission, values), enhancing information flow, implementing process improvements, and strengthening interpersonal relationships. Leadership, strategic planning, and continuous process improvement are critical competencies for successful organizational management. Susan supports organizations in leading with passion by....

Teams who work with passion have a clearly defined sense of purpose and desired outcomes. They recognize that their success in achieving their goals is dependent upon their ability to value and capitalize on the diverse interests, skills, experience, and expertise of their team members.  Understanding and appreciating style differences, enhancing communication, and resolving conflict are critical competencies for successful teams.  Susan supports teams to work with passion by...

Individuals who live with passion proactively direct and manage their career, seeing themselves as partners with their customer/employer/team, coming together to synergistically achieve goals. Many employees have realized that they need to see themselves as "self-employed", providing a product or service to some type of customer, in exchange for something of value. For an employee, the customer could be the boss, coworkers, team members, their department, the organization, internal or external customers. They see their unique combination of skills, interests, strengths, education, experience, expertise, and style preferences as an asset. By cultivating that uniqueness, continuously enhancing skills and experience, they are best able to meet the changing needs of their customers. In addition, they focus on developing both technical and interpersonal skills, integrating creativity and intuition with analysis and action. Personal strategic planning, change management, innovative thinking, and influencing skills are critical competencies for successful individuals. Susan supports individuals to live with passion by...

734-330-4772  * Susan@SusanMcGraw.com