Employee Development & Training

Managing Work Expectations & Transforming Attitudes© 

Work expectations are those things people consider likely to happen in their job situation, either now or in the future.  Whether spoken or unspoken, met or unmet, expectations have a powerful impact on our thoughts, feelings, and behaviors, and play a key role in driving our attitudes.  Research shows that people who have clearly defined, well-communicated expectations find more satisfaction and success in their work than people whose expectations go unspoken or unrealized.  And companies that employ satisfied. successful people reap the rewards of increased productivity and reduced turnover.  

Explore 10 Key Expectations

In a typical employment situation, certain expectations - such as salary, hours, and job duties - are clearly understood by both employer and employee.  Other expectations, however, are so intimately linked to an individual's concept of work that they often go unspoken or unacknowledged.  Managing Work Expectations & Transforming Attitudes helps people explore 10 work expectations that impact today's employment relationships (recognition, autonomy, expression, career growth, diversity, teamwork, structure, environment, balance, stability).  

Multi-Dimensional Tool Suits Today's Business Climate

Managing Work Expectations & Transforming Attitudes helps to uncover and explore employees' expectations in a variety of employment situations, including:

• Working on a team.

• Transitioning to a new position.

• Experiencing organizational restructuring.

• Creating meaningful performance reviews.

• Making the most of the office routine.  

Open the Door to Mutual Understanding

Managing Work Expectations & Transforming Attitudes helps people in your organization:

• Identify their expectations.

• Discover which expectations they consider most important.

• Learn how to communicate, initiate action, and adjust expectations.

• Get feedback on managing their expectations.

• Improve their outlook and enhance their attitude toward work.

• Enjoy the benefits of increased job satisfaction and improved performance.  

This program uses research-based assessment profiles and materials created by Inscape Publishing and can be offered in a half-day or full-day session for a maximum of 30 participants.

Managing Work Expectations & Transforming Attitudes©  Facilitator's Kit:   $425.00 Facilitator's sourcebook to learn how to administer and interpret the assessment tool for best results. Scripted seminars, applications, and individual and group activities for impactful learning. Reproducible participant materials.

Managing Work Expectations & Transforming Attitudes©  Participant Materials:  $17.50/person Managing Work Expectations & Transforming Attitudes© Profile

To purchase training curriculum, please call 734-330-4772 or email your request. 

Facilitation by Susan McGraw

If you are interested in having this program delivered by Susan McGraw, please call to discuss:

• how this program could be tailored to meet the specific needs of your organization;

• the desired outcomes for group participants; and

• the program costs.  

For more information, email Susan McGraw or call her at 734-330-4772.

© Inscape Publishing